Case Study

How CastiaRX transformed pharmacy benefits

CastiaRx partners with Inspire11 to create a modern data ecosystem and drive significant savings.


Cloud Architecture
Data Architecture
Mobile & Web Application Development


Pharmacy Benefits
Consumer Services

CastiaRx is a Pharmacy Benefit Manager (PBM) that manages prescription drug programs for union groups and small to mid-size employer groups. As one of the first lines of defense in healthcare, CastiaRx understands the importance of bringing innovation to the Pharmacy Benefit Management space. CastiaRx recognized an opportunity to become an industry leader by improving data availability and quality and providing timely and accurate information to members.

Building a modern data ecosystem that delivers savings through improved insights and access

CastiaRx sought a more sophisticated and contemporary data management solution, as well as expert assistance to collaborate with their team. The organization was challenged with over 50 Microsoft Access databases and lacked a single source of truth, which restricted its ability to obtain key performance indicators and metrics essential for data-driven decision-making. This data gap prevented CastiaRx from realizing cost savings and potential market share. As a member of the Healthcare Ecosystem, CastiaRx required a solution that complied with stringent HIPAA regulations. Moreover, the solution needed to be scalable from an infrastructure perspective to handle increasing data volume, data transformation, and automation. Although CastiaRx was interested in a cloud-based solution, it required assistance to navigate its options.

Pairing industry expertise with delivery excellence

CastiaRx was looking for a true partner – one that was able to not only understand their business but who was able to quickly deploy a solution. Inspire11 has a unique approach to partnering and demonstrated an ongoing willingness to work hard to build a strong relationships at all levels of the business.

Most importantly, Inspire11 delivered. Inspire11’s deep experience across data analytics and modern data architecture helped CastiaRx to clearly understand the options in the world of cloud computing. Partnering to implement the right solution for CastiaRx solution had a significant impact on the bottom line.

Delivering a modern data ecosystem

Inspire11 introduced CastiaRx to the suite of solutions provided by Amazon Web Services (AWS), including Amazon’s Relational Database Service (RDS), to simplify the administrative burden typical with on-premise-based solutions. The most critical driving factors for CastiaRx to select AWS were the ability to deploy quickly, the security of the data, the scalability of the solution set, and the cost.

Over a six-month engagement, Inspire11 partnered with CastiaRx to aggregate all 50 data sets into an AWS-based modern data architecture. The solution included the utilization of AWS S3 and AWS EC2 to house the data and leveraged MySQL, Python, and Alteryx for data presentation and advanced modeling, with Tableau as the primary presentation and reporting layer. While the initiative ran over six months, Inspire11 provided interim opportunities for the CastiaRx team to access staged data. Along the way, Inspire11 partnered with the CastiaRx team to navigate industry-specific data sources, including NCPDP Data, Medispan, and Mail Specialty Pharmaceutical data. The successful partnership was supported by a small team focused on deeply understanding CastiaRx’s business and partnering directly with the financial analysis team to deliver the analytics and insights most important to CastiaRx.

An end-to-end connected member experience from price estimation via order fulfillment to delivery tracking.

Having accurate and readily available data enabled CastiaRx to be more flexible and responsive to adapting their business. The Inspire11 and CastiaRx modern data solution was able to help realize significant results and benefits aligned to three major areas.

Single source of truth

The engagement established a centralized repository (“Golden Copy”) of transactional and master data from what had been a highly dispersed and decentralized environment, using a HIPAA-compliant cloud-based infrastructure that enabled automated business reporting.

Business insights leading to realized business value

With modern tooling on top of centralized data, CastiaRx was able to develop business insights and identify significant savings using statistical analysis of pricing models. The savings identified helped CastiaRx realize a significant increase in EBIDTA over a 7-month period.

Seamless and connected member experience

With the suite of tools available and compatible with the AWS environment, Inspire11 and CastiaRx were able to build upon the centralized data repository (Data Lake) to provide members with a seamless end-to-end experience that meets members’ growing digital expectations.

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