Generating new paths to value for Life Sciences through cloud-agnostic transformation
Overview
A new recurring SaaS revenue stream, shifting off one-time hardware sales
Previously siloed lab data unlocked for customers to run and analyze experiments
One platform deployable anywhere — public cloud or air-gapped data center
When a leading life sciences organization sought to disrupt its traditional on-premise software model to offer a SaaS-based Chromatography Data System (CDS) solution to its customers, it partnered with Inspire11 to design an innovative and composable cloud-agnostic platform that will offer both the client and its customers a competitive advantage.
The opportunity
The life sciences organization in the software space traditionally enjoyed its success with customers for its easy-to-use interface, universal connectivity to competitors and internal laboratory instruments, and commitment to compliance and security requirements. However, its manufactured devices that collected and analyzed scientific data were often siloed. This left a lot of value locked and untapped. Being forward-thinkers, the organization identified an opportunity to disrupt its traditional business model of selling hardware and software as a bundle and shift to a services organization that offers a cloud-ready “Software as a Service” (Saas) option to its customers.
What we did
Inspire11 partnered with the client across North America and Europe over an 8-week engagement. First, they needed to understand the current state and define the next-generation operating model and opportunity roadmap that supports and embraces both traditional and cloud-ready product offerings.
After defining the overall strategy, operations, and support model, Inspire11 built a cloud-agnostic platform that would allow all of its customers to plug in, run experiments that they were conducting in their own laboratories, and access that data through different analytics and visualizations.
Inspire11 performed the following activities
• Defined future state operating model (roles, profiles, key performance measures)
• Developed a new pricing strategy with P&L 3-year revenue projections and customer TCO
• Designed future state processes to support the customer journey such as product management, sales and marketing, billing and invoicing, and support
• Designed a phased migration approach with architectural designs and considerations
• Recommended a phased approach to become a metrics-driven organization
• Provided a go-live checklist and transition plan for when the team was ready to start its transformation
Capabilities
Data Strategy / Analytics
Cloud Architecture
Product Development
Go-to-Market
Strategy Facilitation
Design & Planning
Industry
Life Sciences
Medical Devices & Diagnostics
Industrial Equipment & IoT
Manufacturing & Automation
Defense & Government Tech
Impact & Outcomes
The cloud-agnostic and cloud-native platform helped the client consolidate their engineering efforts with a solution that can be deployed in diverse scenarios. This includes, a general-purpose cloud service provider or an air gap data center environment for sensitive data processing. The solution not only unlocked the client’s data and allowed them to deliver new dimensions of value by using a modern software stack, but also helped the organization become more competitive in its industry. Though the client’s data and compute needs may change, the platform approach can be applied to any industrial domain and provide a lasting solution for the future.
How industries can benefit from a cloud-agnostic platform
Medical Devices & Diagnostics
Move connected hardware toward SaaS and analytics, including air-gapped deployments for regulated or secure environments.
Industrial Equipment & IoT
Unlock sensor and machine data as a recurring-revenue service layer on top of hardware.
Manufacturing & Automation
Consolidate engineering effort into one platform deployable across cloud and on-prem/air-gapped plant environments.
Defense & Government Tech
Deliver the same analytics platform in both commercial cloud and secure, isolated data center settings.